Google Reviews

Display your Google Reviews on your BookingXi website and automate review request emails.

Last updated: April 9, 2026

Overview

BookingXi can pull your Google Reviews and display them directly on your booking site using the Google Places API. This gives potential customers real social proof right where they are making their booking decision.

In addition, BookingXi can automatically send review request emails to customers 48 hours after their experience, encouraging them to leave a Google Review for your business.

Setting Up the Reviews Feed

To display your Google Reviews on your site, you need a Google Places API key:

Go to Google Cloud Console

Visit console.cloud.google.com and sign in with your Google account.

Create a project and enable the Places API

Create a new project (or use an existing one), then enable the "Places API" from the API Library.

Create an API key

Go to Credentials and create a new API key. Optionally restrict it to the Places API for security.

Send the key to your BookingXi team

Provide the Google Places API key to your BookingXi team. They will configure it in your deployment.

Once configured, your site automatically pulls your Google Reviews and keeps them up to date.

Displaying Reviews on Your Site

The BookingXi page designer includes a Google Reviews section that you can add to any page. This component automatically displays your reviews in an attractive layout with star ratings, reviewer names, and review text.

To add it, open the page designer for any page and drag the Google Reviews section into your layout.

Automated Review Request Emails

BookingXi can automatically email your customers 48 hours after their experience with a link to leave a Google Review. This is one of the most effective ways to build your review count over time.

To enable automated review requests:

Add your Google Review URL

Go to Admin > Settings > Business Info and enter your Google Review URL. This is the direct link customers will click to leave a review.

Enable the Review Request email template

Go to Admin > Email Templates and make sure the Review Request template is enabled and customized to your liking.

Finding Your Google Review URL

Search for your business on Google, click "Write a review" on your Google Business listing, and copy the URL from your browser. Alternatively, search for a Google Review link generator tool online.

How It All Works Together

The complete review cycle works like this:

A customer completes their experience at your business.
48 hours later, they automatically receive an email asking them to leave a Google Review.
The customer clicks the link and leaves a review on Google.
Your booking site automatically pulls the new review and displays it to future visitors.

This creates a self-reinforcing loop: great experiences lead to more reviews, which lead to more bookings.

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