White-Label

BookingXi operates as a branded white-label platform. Each business gets their own customer site that looks and feels like it was custom-built for them, with the business brand leading the experience and a small "Powered by BookingXi" attribution in the footer.

The white-label model covers the main customer touchpoints: the public booking site, customer emails, the admin panel, and payment processing. From the end customer's perspective, it is the business's own booking system, with BookingXi shown only as the platform powering it.

Each business receives a white-labeled setup powered by the shared BookingXi codebase and its tenant database. The BookingXi team handles the setup process - the customer never touches code, servers, or configuration files. Here is what each business gets:

• Their own custom domain (e.g., book.yourbusiness.com)
• Their own logo, colors, and fonts applied across the entire site
• Their own Stripe account for direct payment deposits
• Their own database with complete data isolation
• Their own admin panel themed to match their brand

Every deployment is configured with a custom domain and SSL certificate. Typical setups use a subdomain like book.yourbusiness.com, though any domain structure is supported.

Domain configuration and SSL provisioning are handled by the BookingXi team during deployment. The business only needs to update their DNS records as instructed. Once configured, all traffic is served over HTTPS with a valid certificate.

Business owners control brand and public-site content through admin settings, Templates, Storefront Sections, Forms, and Offerings. Customizable elements include:

• Logo — displayed in the site header and booking emails
• Colors — primary, secondary, background, text, and accent colors
• Fonts — heading and body font families
• Button styles — solid, outline, or ghost variants
• Card styles — border radius, shadows, and glass/solid effects
• Templates — approved frontend-custom looks for the public site
• Storefront Sections — database-driven sections for offerings, forms, FAQ, reviews, blog, gift cards, and more

Email templates are also customizable. Booking confirmations, reminders, and follow-up emails all display the business's name and can be edited in Admin > Email Templates.

Each business has a completely separate Supabase project with its own PostgreSQL database, authentication system, and file storage. There is no shared data between businesses. Row Level Security policies enforce access control on every table within each deployment.

Customers never have access to the source code, the Supabase dashboard, or the Vercel deployment. They interact exclusively through the admin panel that the BookingXi team provisions for them.

Dashboard access is limited to email accounts the business owner or an authorized admin approves. Staff can be assigned roles and permissions, and a PIN can be configured for additional kiosk and front-desk security.